Privacy Policy
At Shenzhen Maxentrop Technology Co., Ltd. (“Maxentrop”, “we”, “our”), we respect your privacy and are committed to protecting the personal information you share with us when visiting maxentrop.com or doing business with our TWS earbuds OEM/ODM team.
1. Information We Collect
- Contact Information — Name, company, email, phone, country, when you submit an inquiry or request a quote.
- Order Information — Product specifications, quantities, shipping address, billing details.
- Website Usage Data — IP address, browser type, pages visited, time on site, collected via cookies and analytics.
2. How We Use Your Information
- To respond to inquiries and provide quotations
- To process orders, samples, and shipments
- To send order updates, product news, and marketing communications (you may opt out anytime)
- To improve our website, products, and customer service
- To comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information only with:
- Logistics partners (DHL, FedEx, UPS, freight forwarders) for order delivery
- Payment processors for transaction handling
- Government authorities when required by law
4. Data Security
We implement industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Cookies
Our website uses cookies for analytics, language preferences, and improved user experience. You can disable cookies in your browser settings, though some site features may not work properly.
6. Your Rights
You have the right to access, correct, or delete your personal data, and to withdraw consent for marketing at any time. Contact sales@maxentrop.com to exercise these rights.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version is always published on this page.
8. Contact Us
For privacy-related inquiries:
Email: sales@maxentrop.com
WhatsApp: +86 157 1199 8589
Address: Room 401, Zhongsi Garden, Nanwan Sub-district, Longgang District, Shenzhen, Guangdong, China